Write to anhoev@googlemail.com from the address your account is registered under, or from your work address, with the subject Account deletion and the user name you sign in with.
We act within 30 days and write back to confirm when it is done. There is no charge and you do not have to give a reason.
You do not need us for single documents: open the document in the app and delete it there, at any time.
This is a bookkeeping app used by a business, and some of what it holds is not yours to delete — it belongs to your employer and the law says how long it has to survive.
| Data | Kept for | Reason |
|---|---|---|
| Invoices, receipts, tax notices and the text read out of them | up to 10 years | German retention law: §147 AO, §257 HGB. Deleting them early would put your employer in breach. |
| Payroll-relevant working-time records | as long as employment law requires | Statutory obligation of the employer. |
| Team-chat messages | a period your employer sets — one year by default, up to "keep indefinitely" | Settings → Chat retention. Deleting your account removes the messages you wrote. |
Documents are filed against the company, not against the person who scanned them. Removing your account does not remove the company's books.
Write to the same address. The company's account and everything under it — documents, blobs, chat, working time — is deleted within 30 days, and we confirm in writing. Ask us first for an export if you need the documents for your records; the retention obligations above then rest with you, as they always did.
ATC GROUP COMPANY LIMITED
Email: anhoev@googlemail.com